Privacy Policy

 

Privacy Policy

 

Privacy Policy Overview
We are strongly committed to protecting the privacy of our website as well as it's users and our customers. We have written this privacy policy to outline the specific information we collect, how we use this information, and what options you have in sharing this information with us when you visit our site. Protecting your privacy is a significant part of our commitment to providing you with a high quality service.

 

Information Collection and Use
We are the sole owner of the information collected on this site. We will never sell, share, or rent this information to others. We collect information from our users at several different points on our website.

 

Order/Bookings/Payments
For Customers who stay with us, a mandatory request for registration will be required upon arrival. Payment information (credit card number and expiration date) may be requested at time of booking to process deposit payments (if so required). Requirement of a deposit is at the sole discretion of the Glen Hotel and the information provided is used for billing purposes and to complete a customer's order. If we have trouble processing an order, we will use this information to contact the customer. The same details may be used to charge a customer for cancellation of an order (room booking, function, etc) provided such cancellation is outwith our terms and conditions policy.

Credit card transactions are processed using our own Internet merchant account and authorized via a third party payment gateway system. The payment gateway is an authority in trusted modular payment solutions and security systems on the Internet.

 

Links
This web site may contain links to other sites. Please be aware that The Glen Hotel is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by The Glen Hotel.

 

Your Feedback
Your privacy is extremely important to us. If you have any questions about this privacy statement, the practices of this site, or your dealings with us, please let us know. Thank you.